Your PrivacyMatters
We are committed to protecting your privacy and being transparent about how we handle your data in our Facebook application.
Introduction
Welcome to OstrichAi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Facebook application and related services.
OstrichAI is a product of Ostrich Prime Tech Solution Limited, a registered company with Company Registration No. 9268319. For this policy, Ostrich Prime Tech Solution Limited is the operator and data controller for OstrichAI.
By using our Facebook app, you agree to the collection and use of information in accordance with this policy. This policy applies specifically to our Facebook application and its integration with Facebook's platform.
Facebook Platform Policy Compliance: This privacy policy complies with Facebook's Platform Policy and Data Use Policy. We only collect data that Facebook permits and use it in accordance with their guidelines.
Information We Collect
Information from Facebook
When you connect your Facebook account to our app, we may collect:
- Public profile information (name, profile picture, email)
- Page access tokens for managing your Facebook Pages
- Lead information from Facebook Lead Ads
- Messages and conversations (with your explicit consent)
Information You Provide
- Account registration information
- Business information and preferences
- Communication preferences
Automatically Collected Information
- Usage data and analytics
- Device information and IP addresses
- Performance metrics and error logs
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- • Process and respond to leads
- • Manage Facebook Page conversations
- • Provide AI-powered responses
- • Generate reports and analytics
Platform Integration
- • Connect with Facebook APIs
- • Sync lead data
- • Automate messaging workflows
- • Monitor campaign performance
Communication
- • Send service notifications
- • Provide customer support
- • Share important updates
- • Respond to inquiries
Improvement
- • Analyze usage patterns
- • Improve AI responses
- • Enhance user experience
- • Develop new features
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our service, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Facebook Platform
Information collected through Facebook's APIs remains subject to Facebook's Platform Policy. We only use Facebook-provided data in accordance with their terms and our approved use cases.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order, government request, or legal investigation.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption
All data transmission is encrypted using SSL/TLS protocols. Sensitive data is encrypted at rest using industry-standard encryption.
Access Controls
Strict access controls and authentication mechanisms protect your data. Only authorized personnel can access sensitive information.
Regular Audits
We conduct regular security audits and vulnerability assessments to maintain the highest standards of data protection.
Incident Response
We have incident response procedures in place to address any potential security breaches and notify affected users promptly.
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Portability
You can request access to your personal data and obtain a copy in a portable format.
Correction and Updates
You can update or correct your personal information at any time through your account settings.
Deletion
You can request deletion of your personal data, subject to legal and legitimate business requirements.
Withdraw Consent
You can withdraw consent for data processing at any time by disconnecting your Facebook account.
Facebook Data: Some data obtained through Facebook's APIs may be subject to Facebook's retention policies. Disconnecting your account will revoke our access to this data.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active and for a reasonable period after deactivation
- Lead Data: Retained according to your business needs and applicable data protection laws
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for service improvement
- Legal Requirements: Data may be retained longer if required by law or for legal proceedings
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers:
- Compliance with applicable data protection laws
- Standard contractual clauses and adequacy decisions
- Secure data transmission protocols
- Regular audits of data processing partners
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email Us
General inquiries and support:
support@getostrichai.comCall Us
Direct support line:
+234 706 843 0246Our Office
Ostrich Prime Tech Solution Limited
Company Registration No. 9268319
Registered on February 1, 2026
OstrichAI
S7/841 Oshodi Olorunsogo Molete
Ibadan, Oyo State, Nigeria 110115
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Important Notice
We will notify you of any material changes to this policy by posting the updated version on this page and updating the "Last updated" date. We encourage you to review this policy periodically.